Product Care

How do I care for my product?

Our Products are all made in sterling silver or brass, all plated in either yellow gold or platinum. Exposure to certain chemicals or environments can result in compromising your pieces. This includes, but does not limit the following: perspiration, perfume, cleaning agents, chlorine, saltwater, creams, chemicals and silver polish.

Platinum Plated

Please keep in mind that all HUWA pieces are made in either sterling silver or brass and although plated in platinum will tarnish over time, but it will happen much faster when it comes in contact with chemical agents such as perfume, salty air, Sulphur, creams, hairspray, chlorine, and water/salty water.

The amount of tarnish that may occur depends on the owners’ care habits. Tarnishing is not a manufacturing fault it is a natural process. To prevent tarnish and keep luster of pieces, products should be cleaned using a soft polishing cloth.

Gold Plated

Please keep in mind that all HUWA pieces are made in either sterling silver or brass and although plated in gold, the following will affect/damage your piece, the gold layer and speed up the process of it changing: chemicals, perfume, oil, moisture, soil, and creams.

We recommend you clean in warm water and if needed use mild soap and a soft brush. Please dry thoroughly and use soft cloth. Stay away from cleaners and antibacterial soaps. When storing please protect your piece from scratches, chemicals and extreme temperatures.

Tips to keep your pieces in good condition

  1. After showering, using lotion, or any other body product, wait until your product is completely dry before putting on your gold-plated accessories. Some products can have a negative reaction with plating and can cause changes in color or texture.
  2. Always apply perfume before putting on your jewelry. Perfume chemicals can react with the metal and cause a change in the appearance, so you don’t want to spray it directly on your pieces!
  3. Don’t sleep, shower or do the dishes in your gold-plated jewelry.
  4. When traveling or not wearing your accessories, make sure to store them in a jewelry case or wrapped up in a soft cloth to prevent scratching. Keep your HUWA pieces stored in their pouches.
  5. Don’t Swim in your plated pieces

Please keep in mind that we make accessories not fine jewelry. Plated metals will all eventually lose their plating color but taking care of them will make them last longer.

Losing their color, corroding or tarnishing doesn’t make it bad quality it’s a normal natural process and very easy to solve by replating the piece which you can do with us or any other jeweler near you. (Please contact our customer service department on [email protected] for more information regarding the replating services we offer)

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